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FAQ

FREQUENTLY Asked Q's

  • What is Reformer Pilates?
    Reformer Pilates is a full-body workout performed on a machine called a Reformer - originally invented by Joseph Pilates over 100 years ago! The Reformer is a bed-like frame with springs, a moving carriage, footbar, and straps. These features work together to provide smooth, adjustable resistance that both challenges your muscles and supports your body through a wide range of motion. There are many different styles of Pilates — from Classical to Contemporary to Clinical/Rehab. At Movement Pilates, we teach a more 'modern, group fitness' style inspired by traditional Pilates and blended with evidence-based movement principles. Think upbeat, fun, dynamic, and ever-evolving! Every class is intentionally designed to improve your strength/endurance, mobility, balance, and coordination so you can feel better, move better, and thrive in everyday life.
  • What to expect in an All Levels Reformer Class
    Step into our studio and enjoy a full-body workout on our fancy-pants Allegro Reformers. Our knowledgeable, friendly team is here to guide you every step of the way – no TV screens or pre-set routines – just purposeful programming tailored to the bodies in the room. Each 45-minute class follows a simple structure: - A 10 min warm-up lying down on your back - A 30 min block of functional, full-body strength and mobility work - A dreamy 5 min cool down and stretch You’ll move through exercises that target all major muscle groups through their full range of motion, while sprinkling in the magic of Pilates - think balance, coordination, mindfulness... & sometimes a bit of cardio too! Each class includes both Level 1 (beginner-friendly) and Level 2 (intermediate) spring options, plus extra spicy progressions so you can choose the right level of challenge for that particular day. Need a breather? No problem. Take a moment and jump back in when you’re ready. Our instructors are here to guide you - helping you explore movement in a way that feels good, while encouraging you to challenge yourself & reach your goals. Got questions? We’re always happy to chat before or after class.
  • How many people are in each class?
    Up to twelve people are able to attend a class at one time. We also offer private & semi-private sessions if you would prefer a smaller group setting. Please email info@movementpilates.co.nz to check availability & tee up a time.
  • What do I wear? Should I bring anything special?
    - We want you to be as comfortable as possible during your class, so we recommend wearing clothes that allow you to move freely. Your favourite active wear is great! - Please bring your drink bottle to stay hydrated - to minimise our ecological footprint we do not provide plastic drinking cups. - Feel free to bring a sweat towel if you wish. - We sell MoveActive Reformer Mats in studio for $79. These are not compulsory. but they do make your experience just a little more luxe!
  • Do I need Grip Socks? Yes!
    For hygiene & safety reasons, grip socks must be worn during class. These are available to purchase in studio for $25 (cash or card on file). We have plenty of sizes, colours & designs to choose from. Trampoline socks & hospital grip socks also work great so bring these along if you already own them.
  • I'm a total beginner! Should I start with a Group Class or a Private Session?
    It depends on your confidence, experience, and any specific needs you may have. Our All Levels Group Classes are designed for all levels – beginner to advanced – with options and progressions provided throughout. If you’ve done other forms of exercise or group fitness before, you’ll likely feel comfortable jumping straight into a group class. However, if you’re feeling a bit unsure, working with an injury, or would simply prefer a more personalised introduction, a Private Session (solo or duet) can be a great way to start. You’ll have the chance to learn the ins and outs of the reformer and gain confidence before joining the group vibe. Still not sure? Flick us a message – we’re happy to help you choose the option that best suits your goals and comfort level.
  • Can I join if I am pregnant or returning to exercise postpartum?
    Yes - absolutely! As long as you’ve been cleared to exercise by your GP, OB, or lead maternity carer (LMC), you’re welcome to join our All Levels group classes. These classes include supportive props and offer plenty of modifications to help you move safely and confidently throughout pregnancy and beyond. (Please note: our Level Up classes are not suitable during pregnancy or early postpartum recovery.) However, if you’re brand new to Reformer Pilates, we recommend starting with a private session so we can walk you through the equipment and explore any specific modifications you may need. When purchasing your pass or creating your account profile, please indicate how many weeks pregnant you are and your due date - this will automatically trigger an email with everything you need to know about safely moving with us while pregnant. Postpartum members are generally welcome back into group classes from around 6 weeks post-vaginal birth, or 12 weeks post-Caesarean, provided you’ve been given the all-clear from your GP, midwife, or women’s health physio. (Please note: our group classes are not clinical or rehab-style Pilates sessions.)
  • How often should I attend to experience results?
    Exercise is super personal – it depends on your goals, lifestyle, and how your body responds. That said, the World Health Organisation recommends at least 2 strength-based sessions and 150 minutes of moderate aerobic activity per week. If Reformer is your main form of movement (and you're not doing other strength training), we recommend starting with 2 classes per week. This gives your body time to adapt while building consistency. From there, progressing to 3 - 4 classes a week is where you’ll really start to notice faster results in strength, endurance, mobility, and overall wellbeing. But remember - anything is better than nothing! Even one class a week can support your physical and mental health. The key is consistency and finding a rhythm that works for you.
  • I have an injury.. can I still join group classes?
    It depends on the nature of your injury and how it affects your movement. If it’s a mild niggle and you’re confident with Reformer Pilates (and know how to modify), you’re probably good to go - just be sure to let your instructor know at the start of class. If it’s a more significant injury, or you’re brand new to Reformer, we recommend getting in touch with us first to check if our group classes are the right fit for you. In our group setting, we’re able to offer modifications for most exercises - but we don’t provide full substitutions (i.e., completely different movements). If your recovery requires more tailored or alternative programming, a private session or clinical Pilates with a physio may be more appropriate to start. If this is you, please flick us a message & we can help you out :)
  • What is the minimum age to use the Reformer?
    The minimum age to participate in our Reformer classes is 14, however we do ask that all children aged under 16 have a parent/guardian accompany them to class. From age 16 teens are able to participate independently.
  • Can I bring my child along while I do a class?
    We totally understand that juggling schedules can be tough - but for safety reasons, and to maintain a calm and focused space for both instructors and clients, children aren’t able to wait in reception during class times. We kindly ask that you arrange alternative care while you’re attending class. Non-crawling bubs are welcome to join our Mums & Bubs classes. Thanks so much for your understanding!
  • Do you offer Private Sessions?
    Yes, absolutely! Private sessions are a great way to get started - especially if you're brand new to Reformer Pilates, returning from injury, or just want a more personalised experience before joining group classes. Please click here to enquire & book a session.
  • How do I book in? Can I just show up?
    We do kindly ask that you book in advance so your instructor knows to expect you. If you arrive without a booking and the class is full, we unfortunately won’t be able to accommodate you. All bookings can be made through our website or by downloading the Movement Pilates App from your app store - just search "Movement Pilates." The app is the easiest way to manage your account: you can purchase passes, book into classes, join waitlists, and make changes to your schedule with a few taps.
  • I can't make my class , what do I do?
    It is important you cancel your booking to free up your spot for another member, we often have waitlists. Please cancel your class using your Momence login or Movement Pilates App. We do not accept cancellations made by phone, text or social media as these channels are not constantly monitored. If you are booked into the morning classes, we ask that you kindly cancel before 8pm the night before to allow waitlisted clients enough notice.
  • Cancellation Policy
    We have a 9 hour cancellation window. Thank you for respecting our policy, this ensures everyone has a fair chance to access classes. ​ Group Classes: Early Cancel - If you cancel at least 9 hrs prior to class start time, your pass will be returned to your account. Late Cancel - f you cancel less than 9 hrs prior to class start time, your pass will be forfeited. No Show - If you do not show up & do not cancel, your will forfeit a pass. Repeat no-shows will be charged a $15 fee. ​ Private Sessions: Cancellations need to be made at least 24 hours prior to avoid a 50% charge. For more information about our Cancellation Policy, please click here
  • What does it mean "Waitlist?"
    If the class shows as "WAITLIST", this means the class is fully booked but you can add yourself to the Waitlist. It is definitely worth jumping on, odds are you'll get moved into the class. You will only be charged if you get off the waitlist. Clients get off the waitlist on a first-come first-serve basis. You can read more about how our waitlist system works by clicking this link here
  • Location & Parking
    Ellerslie Studio We are located at 123 Main Highway, down a little driveway opposite the Four Square - look for a big black & white sign. We do not have onsite parking (please do not park down the driveway as these are reserved for other businesses & you will be asked to move). There is ample free parking nearby. We recommend the 3 hour carpark on Arthur St or 1 hour parking on the side streets. Karaka Studio We are located at 65 Blackbridge Road Karaka, sharing the same entrance as Little Guys Learning. We have a large carpark right outside our front door just for you - too easy!
  • What facilities do you offer?
    We have a bathroom/changing room on site, but no showers.
  • Do you have Gift Vouchers?
    Yes we do, give the gift of Movement! Please email us at info@movementpilates.co.nz or talk to us in studio if you are interested.
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